Symptom

Issues you expect to be on the story map are not present

Cause

There are two types of toggleable filters on the story map: Quick filters and Status category filters.

• Quick Filters are filters native to Jira that can be set and defined by users.
• Status Category filters are based upon the workflow-status of issues. There are three status categories that can be displayed, or filtered, on the story map: To Do, In Progress and Done. For more information on how we handle Done issues please see this article.

These filters prevent issues that do not meet their conditions from being displayed on the story map.

Solution

These filters can be enabled or disabled from the heading bar above the story map. See the image below as a reference.