Purchasing & Licensing - Easy Agile User Story Maps
Evaluations/Trials
Q: Can I see a demo of Easy Agile User Story Maps?
Yes, an on-demand demo is available here. You can see all available product demos and upcoming webinars on this page.
We don’t offer 1-to-1 demos, however if you have specific questions you can email us at support@easyagile.com. The entire company monitors support emails and we aim to respond within 24 hours.
Q: Can I trial Easy Agile User Story Maps for free before purchasing it?
Q: How do I extend my Easy Agile User Story Maps trial?
Q: Why am I receiving the ‘You have reached the maximum number of Easy Agile User Story Maps for Jira trial licenses’ message?
Atlassian allows customers to trial Server/Data Center apps from the Marketplace for a total of 6 months before they require customers to purchase a commercial license.
Receiving this message means that you have reached that maximum amount of free trials for Easy Agile User Story Maps, and are no longer eligible to use for the product for free.
To continue using Easy Agile User Story Maps, you must purchase a commercial license here.
Purchasing/Licensing
Q: How does pricing of Easy Agile User Story Maps work?
Q: Where can I generate a quote for an Easy Agile User Story Maps license?
You can generate a quote for Easy Agile User Story Maps for Jira Cloud, Server and Data Center here.
Q: My license has expired. How do I purchase a new license?
You can purchase a new Easy Agile User Story Maps license for Jira Cloud, Server and Data Center here
Q: Which license do I choose when purchasing the Easy Agile User Story Maps app?
When purchasing Easy Agile User Story Maps, you must purchase a license that matches your highest Jira application tier.
For example, if you have a 500 user Jira Software license and a 100 agent Jira Service Management license, you must purchase a 500 user Easy Agile User Story Maps license.
This is a requirement of the Atlassian Marketplace and is the same requirement across Server, Data Center and Cloud. You can read more about licensing and pricing of Atlassian Marketplace apps here.
Q: How does Cloud pricing for Easy Agile User Story Maps work?
Navigating Cloud pricing can be difficult. Atlassian have created this Cloud Pricing Calculator which allows you to calculate the cost of an app based on your user tier.
To summarise, if you have 10 users or less licensed for your Jira Cloud instance, you’ll only pay $10 per month for Easy Agile User Story Maps. If you have more than 10 users, you per a per user amount based on the user tier.
Q: How is annual Cloud pricing calculated?
Annual Cloud pricing is calculated on a tiered basis (the same as monthly per user pricing), however annual cloud licenses are discounted as you are only charged for 10 months of the year, rather than 12 months if you were to pay on a monthly basis.
Atlassian have created this Cloud Pricing Calculator which allows you to calculate prices based on your user tier for the apps you are looking to purchase. When using this calculator, make sure to switch the 'Billing Cycle' toggle to 'Annual' (the default is set to 'Monthly').
Q: I’ve upgraded my Jira license tier. How does pricing work for upgrading my Easy Agile User Story Maps license?
You can upgrade your Easy Agile User Story Maps license tier to match your Jira license tier here.
Upgrade prices are based on Atlassian’s formula where the upgrade cost is calculated based upon the number of user tiers you’re upgrading to, plus the pro rata’d amount for the time remaining on the existing license.
Q: How do I renew maintenance for my Server license of Easy Agile User Story Maps?
You can renew your maintenance contract for Easy Agile User Story Maps here.
Renewing your maintenance contract entitles you to an additional 12 months of support and version updates.