Purchasing & Licensing - Easy Agile Programs

Evaluations/Trials

Q: Can I see a demo of Easy Agile Programs?

Yes, an on-demand demo is available here. You can see all available product demos and upcoming webinars on this page.

We don’t offer 1-to-1 demos at the moment, however if you have specific questions you can email us at support@easyagile.com. The entire company monitors support emails and we aim to respond within 24 hours.

Q: Can I trial Easy Agile Programs for free before purchasing it?

 Server

Easy Agile provides a fully functional Server version of Easy Agile Programs for 30 days.

Once the trial period is over, you will no longer have access to the app and users will see an Unlicensed page. Evaluation licenses can be extended.

You can generate an evaluation license here, or by logging into your my.atlassian.com account and searching for Easy Agile Programs.

A Jira Administrator is required to install the evaluation license.

 Data Center

Easy Agile provides a fully functional Data Center version of Easy Agile Programs for 30 days.

Once the trial period is over, you will no longer have access to the app and users will see an Unlicensed page. Evaluation licenses can be extended.

You can generate an evaluation license here, or by logging into your my.atlassian.com account and searching for Easy Agile Programs.

A Jira Administrator is required to install the evaluation license.

 Cloud

Easy Agile provides a fully functional Cloud version of Easy Agile Programs for 30 days.

Once the trial period is over, the cost of the app will automatically be included in your next bill unless manually deactivated via the Manage Apps page under the Jira Administration menu. Evaluation licenses can be extended.

You can generate an evaluation license here, or by logging into your my.atlassian.com account and searching for Easy Agile Programs.

A Jira Administrator is required to install the evaluation license.

Q: How do I extend my Easy Agile Programs trial?

 Server

You can extend your evaluation license of Easy Agile Programs for Server here.

 Data Center

You can extend your evaluation license of Easy Agile Programs for Data Center here.

 Cloud

To extend an evaluation for Easy Agile Programs, you'll need to reach out to the Atlassian Customer Advocate team and complete this form.

Q: Why am I receiving the ‘You have reached the maximum number of Easy Agile Programs for Jira trial licenses’ message?

Atlassian allows customers to trial Server/Data Center apps from the Marketplace for a total of 6 months before they require customers to purchase a commercial license.

Receiving this message means that you have reached that maximum amount of free trials for Easy Agile Programs, and are no longer eligible to use for the product for free.

To continue using Easy Agile Programs, you must purchase a commercial license here.


Purchasing/Licensing


Q: How does pricing of Easy Agile Programs work?

 Server

You can find the cost to purchase Easy Agile Programs on your Jira Server instance here.

Easy Agile Programs for Server is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

You can renew maintenance after 12 months at 50% of the current purchase price here.

 Data Center

You can find the cost to purchase Easy Agile Programs on your Jira Data Center instance here.

Easy Agile Programs for Data Center is sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

 Cloud

You can find the cost to purchase Easy Agile Programs on your Jira Cloud instance here.

Easy Agile Programs for Cloud is sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

Q: Where can I generate a quote for an Easy Agile Programs license?

You can generate a quote for Easy Agile Programs for Jira Cloud, Server and Data Center here.

Q: My license has expired. How do I purchase a new license?

You can purchase a new Easy Agile Programs license for Jira Cloud, Server and Data Center here

Q: Which license do I choose when purchasing the Easy Agile Programs app?

When purchasing Easy Agile Programs, you must purchase a license that matches your highest Jira application tier.

For example, if you have a 500 user Jira Software license and a 100 agent Jira Service Desk license, you must purchase a 500 user Easy Agile Programs license.

This is a requirement of the Atlassian Marketplace and is the same requirement across Server, Data Center and Cloud. You can read more about licensing and pricing of Atlassian Marketplace apps here.

Q: How does Cloud pricing for Easy Agile Programs work?

Navigating Cloud pricing can be difficult.

Atlassian have created this Cloud Pricing Calculator which allows you to easily calculate the cost of an app based on your user tier.

To summarise, if you have 10 users or less licensed for your Jira Cloud instance, you’ll only pay $10 per month for Easy Agile Programs. If you have more than 10 users, you per a per user amount based on the user tier.

Q: How is annual Cloud pricing calculated?

Annual Cloud pricing is calculated on a tiered basis (the same as monthly per user pricing), however annual cloud licenses are discounted as you are only charged for 10 months of the year, rather than 12 months if you were to pay on a monthly basis. 

Atlassian have created this Cloud Pricing Calculator which allows you to calculate prices based on your user tier for the apps you are looking to purchase. When using this calculator, make sure to switch the 'Billing Cycle' toggle to 'Annual' (the default is set to 'Monthly'). 

Q: I’ve upgraded my Jira license tier. How does pricing work for upgrading my Easy Agile Programs license?

You can upgrade your Easy Agile Programs license tier to match your Jira license tier here.

Upgrade prices are based on Atlassian’s formula where the upgrade cost is calculated based upon the number of user tiers you’re upgrading to, plus the pro rata’d amount for the time remaining on the existing license.

Q: How do I renew maintenance for my Server license of Easy Agile Programs?

You can renew your maintenance contract for Easy Agile Programs here.

Renewing your maintenance contract entitles you to an additional 12 months of support and version updates.

Q: Do you offer academic, community, or open-source licenses?

 Server

Academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

Community and open-source licenses are also available for Easy Agile Programs on Server. Learn more about community and open source licenses here.

 Data Center

Academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

Community and open-source licenses are also available for Easy Agile Programs on Data Center. Learn more about community and open source licenses here.

 Cloud

Academic, community and open source licenses are not available for Easy Agile Programs on Cloud.